Data We Collect and Why We Use It
When you create an account, we collect your name, email address, and the mobile number you register with. If you verify your identity — which is required before withdrawals are processed — we also hold a copy of the document you submit. Payment activity through DANA,
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OVO, or GoPay is logged as transaction records: the wallet reference, the amount, and the timestamp. We do not store your full e-wallet PIN or password at any point. We use this data to verify account ownership, process payouts, and respond to support requests. If you
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contact us through our live chat or email channel, the content of that conversation is kept on file so we can follow up accurately. We also collect device and session data — browser type, IP address, and pages visited — to detect unusual login patterns and
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keep your account secure. This data is not sold to third parties. Availability of our services depends on local law and eligible regions in Indonesia. Players in Denpasar and elsewhere can request a copy of their stored data at any time through our account support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.